Rafter Private Client

Your home,
handled.

A modern, white-glove approach to managing a home: a dedicated advisor, always-on care, and concierge coordination for anything the home needs.

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I can't imagine owning a home now without Rafter.

Rafter Member, Chappaqua, NY

The Private Client Difference

A home that runs quietly in the background.

A dedicated Home Advisor

Not a call center, not a rotating cast of reps. One person who knows the home, remembers what's been done, and is reachable when something comes up.

Always-on, proactive care

Continuous monitoring catches the small things: a slow leak, an aging system, a missed seasonal step, before they become expensive or disruptive.

Concierge coordination

From a vetted contractor to a same-day fix, your advisor handles the logistics end to end. You approve; Rafter runs it.

Hear from Rafter members

In their own words.

Risk & Maintenance

What Rafter handles for you.

catch a slow leak before it floods the basementflag the aging water heater before it failsclear the gutters before leaf seasonmeet the inspector for the insurance walkthroughconfirm the freeze-detection credit is filedservice the generator before storm seasontrack the roof's remaining lifespanmonitor for frozen pipe risk overnightcatch a slow leak before it floods the basementflag the aging water heater before it failsclear the gutters before leaf seasonmeet the inspector for the insurance walkthroughconfirm the freeze-detection credit is filedservice the generator before storm seasontrack the roof's remaining lifespanmonitor for frozen pipe risk overnight
get a second opinion on that contractor quoteswap the water heater anode rodschedule the chimney sweepcheck the sump pump batterykeep the smoke and CO detectors currentrenew the fire extinguisher tagsconfirm the water shut-off valve workswatch for recalled appliances in the homeget a second opinion on that contractor quoteswap the water heater anode rodschedule the chimney sweepcheck the sump pump batterykeep the smoke and CO detectors currentrenew the fire extinguisher tagsconfirm the water shut-off valve workswatch for recalled appliances in the home

How It Works

Three steps, one advisor.

01

Assessment

A comprehensive walkthrough of the home: every core system reviewed and risks prioritized.

02

Advisory

Seasonal check-ins and 24/7 access to your dedicated Home Advisor for anything that comes up.

03

Coordination

Vetted, insurance-savvy contractors handle the work end to end, from estimate to sign-off.

However It's Paid For, We Answer To You

Aligned with you.

In some cases, your insurance carrier or brokerage covers the cost as a member benefit. Either way, we don't take referral fees from contractors, and the advice doesn't change based on who's paying.

Your information stays yours.

Used only to coordinate care for your home. Never sold, never shared beyond what's necessary to get work done.

Member stories

What "always looked after" feels like

"I bought my house two years ago and was constantly anxious about what I didn't know. Rafter completely changed that. My Home Advisor caught a slow water heater issue before it failed. My neighbor had the same model and paid $3,800 for emergency replacement. I paid $190 for a part."

Rafter Customer

Member since 2023 · Rye, NY

"I'd been with the same insurance carrier for nine years and never thought to ask about discounts. Rafter found $240 in credits I qualified for and filed everything directly with my carrier. I did nothing. That's more than I pay for Rafter in a year."

Rafter Customer

Member since 2024 · Greenwich, CT

"Got a quote from an HVAC contractor for $2,900. Reached out to Rafter and asked if it seemed right. My Home Advisor came back in 20 minutes, said the quote was $800 high, and walked me through exactly what to push back on. Saved more than I pay for Pro in a year."

Rafter Customer

Pro member since 2023 · Darien, CT

FAQ

Questions worth asking

Become a Private Client.

Two ways to get started.

Option 1

Book a call

Pick a time that works. 30 minutes is usually plenty.

Option 2

Request an introduction

Leave your details and we'll follow up directly.

Rafter Private Client is available directly, and through a small number of insurance and brokerage partners.