Privacy Policy

Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as your first and last name, email address, billing and mailing addresses, and phone number.
• Profile data, such as your username and password, biographical details, photograph, links to social network profiles, interests, preferences, and any other information you add to your account profile.
• Home health record and checkup data, such as details about your home, appliance brand/model/serial numbers, historical purchase or maintenance information, and home maintenance or repair issues you identify through the Service.
• Home insurance data, such as information about your home insurance carrier, agent or broker that you choose to share through the Service.
• Communications data based on our exchanges with you, including when you contact us through the Service, communicate via chat features, social media, or otherwise.
• Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• User-generated content data, such as photos, images, manuals or other documents, videos, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Business profile data, for vendors that participate in the Service, such as company contact information, areas of service, licensing information, certificates of insurance, and other business details.
• Payment data needed to complete transactions, including payment card information or bank account number.
• Promotion data, including information you share when you enter a competition, promotion, or complete a survey.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Data providers, such as information services and data licensors.
• Partners, such as vendors, marketing partners and event co-sponsors.
• Service providers that provide services on our behalf or help us operate the Service or our business.
• Third-party services, such as social media services, that you use to log into or otherwise link to your Service account.

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, such as:

• Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, language settings, and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, access times, and whether you have opened our emails or clicked links within them.
• Location data when you authorize the Service to access your device's location.
• Communication interaction data such as your interactions with our email, text or other communications — we may do this through use of pixel tags, which may be embedded invisibly in our emails.

Some of the automatic collection described above is facilitated by the following technologies:

• Cookies, which are small text files that websites store on user devices and that allow web servers to record users' web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both "session cookies" that are deleted when a session ends, "persistent cookies" that remain longer, "first party" cookies that we place and "third party" cookies that our third-party business partners and service providers place.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.

• provide the Service and develop new programs and services;
• enable security features of the Service;
• establish and maintain your user profile on the Service;
• facilitate your invitations to friends who you want to invite to join the Service;
• facilitate purchasing features of the Service, such as identifying and suggesting items for purchase;
• communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
• communicate with you about events or contests in which you participate; and
• provide support for the Service, and respond to your requests, questions and feedback.

• understand your needs and interests;
• personalize your experience with the Service and our Service-related communications; and
• remember your selections and preferences as you navigate webpages.

We may use your personal information to analyze your usage of the Service, improve the Service and our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service. For example, we use Google Analytics for this purpose. You can learn more at tools.google.com/dlpage/gaoptout.

We, our service providers and our third-party advertising partners may collect and use your personal information for marketing purposes, including sending you direct marketing communications personalized based on your needs and interests. You may opt-out of our marketing communications as described in the "Your Choices" section below.

• administer promotions and contests;
• communicate with you about promotions or contests in which you participate; and
• contact or market to you after collecting your personal information at an event.

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
• audit our internal processes for compliance with legal and contractual requirements or our internal policies;
• enforce the terms and conditions that govern the Service; and
• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

We may create aggregated, de-identified and/or anonymized data from your personal information. We may use and share this data with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

• Technical operation: To allow the technical operation of the Service, such as by remembering your selections and preferences as you navigate the site, and whether you are logged in when you visit password-protected areas.
• Functionality: To enhance the performance and functionality of our services.
• Analytics: To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service.

In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use of your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.

If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information, visit www.allaboutcookies.org.

Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more, please visit www.allaboutdnt.com.

We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.