Let's take care of your new home, together

Rafter makes it easier to take care of your investment and save you time, money, and stress.

We're a new homeowner's best friend

Rafter membership is tailored to support the unique needs of moving into a new home and starting off with the right foundation.

Prioritized game plan from Day 1

We'll develop a tailored and prioritized care plan for your home, starting with your pre-sale inspection report.

Prioritized game plan from Day 1

We'll develop a tailored and prioritized care plan for your home, starting with your pre-sale inspection report.

Prioritized game plan from Day 1

We'll develop a tailored and prioritized care plan for your home, starting with your pre-sale inspection report.

Trusted support for the unexepected

We’ll be your first point-of-contact and trusted advisor from move-in through the inevitable problems that pop up.

Trusted support for the unexepected

We’ll be your first point-of-contact and trusted advisor from move-in through the inevitable problems that pop up.

Trusted support for the unexepected

We’ll be your first point-of-contact and trusted advisor from move-in through the inevitable problems that pop up.

Protect the value of your new investment

We’ll take care of preventive maintenance and track everything digitally to protect your investment.

Protect the value of your new investment

We’ll take care of preventive maintenance and track everything digitally to protect your investment.

Protect the value of your new investment

We’ll take care of preventive maintenance and track everything digitally to protect your investment.

Get things done without the hassle

We’ll save you time as your reliable, on-call handyman and helping you find trusted service providers when you need them.

Get things done without the hassle

We’ll save you time as your reliable, on-call handyman and helping you find trusted service providers when you need them.

Get things done without the hassle

We’ll save you time as your reliable, on-call handyman and helping you find trusted service providers when you need them.

Start homeownership digital-first

We'll give you access to an app that contains all of your systems, manuals, and more, easily accessible at any time.

Start homeownership digital-first

We'll give you access to an app that contains all of your systems, manuals, and more, easily accessible at any time.

Start homeownership digital-first

We'll give you access to an app that contains all of your systems, manuals, and more, easily accessible at any time.

Build your confidence and preparedness

We'll give you a crash course in understanding your home, including critical info about your home's safety systems

Build your confidence and preparedness

We'll give you a crash course in understanding your home, including critical info about your home's safety systems

Build your confidence and preparedness

We'll give you a crash course in understanding your home, including critical info about your home's safety systems

New Homeowner Essentials

Hands-on support for the first 6 months of your new homeownership journey

$400

upfront

or

$80

6 payments

Dedicated Home Advisor

You’ll have one local, home expert who gets to know you and your home on a long-term basis, providing trusted guidance and advice whenever you need it.

Custom care plan for your home

A tailored roadmap defining recommended maintenance for your home and prioritizing repairs and improvements so that you have a plan you can trust.

Trusted support, whenever you need it

You’ll have access to trusted support and services (e.g., handyman) that reduce the stress of solving everything on your own.

Access to exclusive discounts

Discounts from major home brands across furniture, decor, smart home devices, and more!

New Homeowner Essentials

Hands-on support for the first 6 months of your new homeownership journey

$400

upfront

or

$80

6 payments

Dedicated Home Advisor

You’ll have one local, home expert who gets to know you and your home on a long-term basis, providing trusted guidance and advice whenever you need it.

Custom care plan for your home

A tailored roadmap defining recommended maintenance for your home and prioritizing repairs and improvements so that you have a plan you can trust.

Trusted support, whenever you need it

You’ll have access to trusted support and services (e.g., handyman) that reduce the stress of solving everything on your own.

Access to exclusive discounts

Discounts from major home brands across furniture, decor, smart home devices, and more!

We are trusted and proven

"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member

"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member

Benefits

Foundations

F

Advanced

A

Core member benefits

Dedicated Home Advisor

Customized care plan

Core safety system checks

Dryer vent cleaning

Member-only handyman services

$100/hour

$80/hour

Rafter member app

1 login

2 logins

Digital home health record

Preventive maintenance visits

A la carte

Included

Home health check

A la carte

Annually

Rafter service provider network

Member-only discounts

Additional member benefits

Home "telehealth" visits

Estimate and proposal consultations

Rafter independent expert network

Care plan check-ins

2 per year

Unlimited

Preventive maintenance parts

A la carte

Included

Member-only parts pricing

Full home photo documentation

A la carte

Optional

Active monitoring

Visual assessment of home exterior

Annually

Every visit

Visual assessment of attic

Annually

Every visit

Visual assessment of home interior

Annually

Every visit

Visual assessment of foundation

Annually

Every visit

Visual assessment of basement

Annually

Every visit

Visual assessment for pests

Annually

Every visit

Visual assessment of roof

Annually

Every visit

Visual assessment of gutters

Annually

Every visit

Safety

Clean entire dryer vent line

Check fire extinguisher readiness

Test GFCIs

Test boiler/furnace emergency shutoff

Clean exterior dryer vent

Annually

Every visit

Test Smoke/CO detectors

Annually

Every visit

Replace Smoke/CO detector batteries

If needed

Appliances

Sanitize washing machine

A la carte

Every Visit

Check/tighten washing machine hoses

A la carte

Every Visit

Check and tighten dryer hoses

A la carte

Every Visit

Clean washing machine drain filter

A la carte

Every Visit

Check refrigerator door seals

A la carte

Included

Clean refrigerator vents

A la carte

Included

Check refrigerator for leaks

A la carte

Included

Sanitize dishwasher

A la carte

Every Visit

Clean dishwasher drain filter

A la carte

Every Visit

Test and lubricate garage door(s)

A la carte

Included

Replace garage door opener batteries

A la carte

Included

Systems

Test sump pump

A la carte

Semi-annually

Clean A/C condenser coils

A la carte

Included

Remove debris in A/C condensers

A la carte

Included

Clean A/C condensate lines

A la carte

Included

Check and replace sacrificial anode

A la carte

As needed

Drain hot water heater

A la carte

Included

Winterize plumbing

A la carte

Included

De-winterize plumbing

A la carte

Included

Environmental

Replace air filters

A la carte

Semi-annually

Adjust humidifier

A la carte

Semi-annually

Test air quality

A la carte

Annually

Test water quality

A la carte

Annually

Test draftiness

A la carte

Annually

Test thermal insulation

A la carte

As needed

Clean humidifier water panel

A la carte

Annually

Drain dehumidifier

A la carte

Every Visit

Clean dehumidifier filter

A la carte

Every Visit

Clean faucet aerators

A la carte

Annually

New Homeowner FAQs

What’s the difference between Rafter and Angi/Thumbtack?

Simply put, we’re not a marketplace based off of one-off transactions. We align incentives with our members and partner with them over a long period of time based on trust.

Does Rafter work with other service providers?

Yes! Our goal is complement any service or support that works for you and help fill in the gaps, where needed. If you love a service providers, we're excited make your experience with them even better.

Why is it called a “membership”?

Our vision is bigger than just being another subscription. We are building something new that gets stronger and more valuable as the community grows.

Who will be coming to my home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience!

Is Rafter Licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

What happens after my 6-month membership?

If you love being a member, you will have the option to continue your membership after the 6-months, but there is no obligation or pressure to do so!

What’s the difference between Rafter and Angi/Thumbtack?

Simply put, we’re not a marketplace based off of one-off transactions. We align incentives with our members and partner with them over a long period of time based on trust.

Does Rafter work with other service providers?

Why is it called a “membership”?

Our vision is bigger than just being another subscription. We are building something new that gets stronger and more valuable as the community grows.

Who will be coming to my home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience!

Is Rafter Licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

What happens after my 6-month membership?

If you love being a member, you will have the option to continue your membership after the 6-months, but there is no obligation or pressure to do so!

What’s the difference between Rafter and Angi/Thumbtack?

Simply put, we’re not a marketplace based off of one-off transactions. We align incentives with our members and partner with them over a long period of time based on trust.

Does Rafter work with other service providers?

Why is it called a “membership”?

Our vision is bigger than just being another subscription. We are building something new that gets stronger and more valuable as the community grows.

Who will be coming to my home as part of Rafter’s services?

All preventive maintenance and handyperson services are provided by full-time members of the Rafter team. We are committed to delivering an exceptional customer service experience!

Is Rafter Licensed and insured?

Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.

What happens after my 6-month membership?

If you love being a member, you will have the option to continue your membership after the 6-months, but there is no obligation or pressure to do so!