Holistic support for your home's health
Every Rafter Membership Includes...
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Trusted, Expert Home Advice
Personalized support and proactive guidance that simplify homeownership, save you money, and bring you peace of mind.
Dedicated Home Advisor
Your personal home expert who knows your home inside and out, ready to provide proactive advice and ongoing support.
Custom Home Care Plan
A tailored roadmap that combines a preventive maintenance schedule specific to your home, the results of our detailed home assessments, risk-reduction recommendations, and your personal projects and priorities.
Home "Telehealth" Visits
Convenient virtual consultations with your Home Advisor for quick assessments, remote troubleshooting, or urgent home questions.
Cost Savings Evaluations
We proactively identify opportunities to reduce homeownership costs—from insurance discounts to energy efficiency improvements.
Rafter Independent Expert Network
Direct access to unbiased, independent experts who provide trustworthy advice without sales pressure—ensuring you make informed decisions.
DIY Guidance and Upskilling
Step-by-step instructions and personalized guidance to confidently handle home tasks yourself, building skills and saving money.
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Priority Maintenance Done For You
Essential home assessments and hands-on maintenance of your home’s most critical systems—keeping your family safe and issues at bay.
Home Vitals
Regular checks and maintenance of your home’s key systems—including heating, cooling, and plumbing—to ensure efficiency and catch issues early, before they become major problems.
Home Safety Checks
Thorough inspections of smoke detectors, carbon monoxide detectors, electrical systems, and more, protecting your home and family from potential hazards.
Annual Dryer Vent Cleaning
We clean your dryer vents each year, preventing dangerous lint buildup that can cause fires and helping your dryer operate more safely and efficiently. It's one less critical task you need to worry about.
Loss Prevention Evaluation
Proactive assessments to identify risks like water leaks, fire hazards, or structural vulnerabilities, paired with actionable solutions to help eliminate or minimize these risks.
Whole Home Health Assessment
A thorough evaluation of your home’s condition, identifying potential issues early and providing prioritized recommendations to maintain your home’s long-term health and value.
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Home Health Monitoring
Advanced technology and expert oversight ensure your home stays protected, so you can relax knowing we have you covered—day and night.
Support Coordination
When an issue occurs, we swiftly assess the situation, develop a clear action plan, and seamlessly coordinate the right support—whether that's internal services, trusted providers, or DIY guidance.
Insurance Premium Discounts
Our proactive monitoring approach and risk reduction recommendations often qualify you for significant discounts on your home insurance premiums.
Recall Notifications
We actively monitor recalls for your home's appliances and systems, proactively notifying you if you're affected and helping you coordinate next steps to get it resolved quickly and easily.
Home Health Sensors (Coming Soon!)
Smart sensors placed strategically around your home to detect water leaks, unusual temperature or humidity changes, natural gas leaks, and to activate smart water shutoffs.
Rafter Monitoring Service (Coming Soon!)
Our team actively monitors alerts from your home's sensors, ensuring quick intervention and personalized support whenever issues arise.
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Reliable Handy Service Access
Skilled, trustworthy professionals fully integrated into your Rafter experience— delivering superior, stress-free service whenever you need it.
Preventive Maintenance
When life gets busy or you just need an extra hand, our handy services team is here to help. We proactively handle routine maintenance tailored to your home, ensuring essential tasks get done and your home stays healthy, efficient, and problem-free.
Some examples of what we can help with:
- Replace HVAC air filters
- Sanitize dishwashers and washing machines
- Clean drain filters and pump filters
- Adjust or replace humidifier and dehumidifier parts
- Check and tighten washing machine supply lines
- Clean A/C coils and condensate lines
- Test sump pump functionality
- Drain and flush hot water heater
Repairs and Replacements
When something breaks or wears out, we’re ready to quickly assess, repair, or replace it. Our integrated handy services make addressing unexpected home issues simple and stress-free.
Some examples of what we can help with:
- Tighten or replace door handles, locks, or hinges
- Repair drywall holes, dents, or cracks
- Recaulk tubs, showers, sinks, or windows
- Replace weatherstripping or door sweeps
- Inspect and tighten railings or stairs
- Reseal grout or replace individual tiles
- Adjust or align sticky doors or drawers
Small Projects
From furniture assembly to minor upgrades around the house, our reliable professionals efficiently tackle those small tasks on your to-do list, freeing you to focus on what matters most.
Some examples of what we can help with:
- Assemble furniture (bookshelves, desks, cabinets, etc.)
- Install or replace cabinet knobs, pulls, or hinges
- Install or repair trim
- Replace or repair screen doors or window screens
- Mount and connect smart TVs or soundbars
- Install smart locks, thermostats, or other devices
- Remove weeds or overgrowth
- Prune small trees or shrubs (within reach)
- Clean and seal decks or patios
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Vetted Service Providers
A carefully selected network of quality providers. We never take referral fees - our only incentive is getting you the right work from the right provider.
Rafter Provider Network
A network of thoroughly vetted, reliable professionals across all home service categories, delivering quality workmanship—often with special Rafter member savings.
Project Coordination
We ensure the right scope is clearly defined, share relevant home data with providers, and confirm the work is completed as promised, streamlining your projects from start to finish.
Proposal Reviews and Consultations
Our Home Advisors provide unbiased reviews and consultations on provider estimates and proposals, helping you make informed decisions.
Emergency Service Providers
Quick, reliable access to trusted emergency service providers for urgent home issues, giving you peace of mind when you need it most.
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Rafter Member App
All your home’s information, tasks, and support in one intuitive app, making homeownership organized and effortless.
Digital Home Health Record
Centralize all your home’s critical details—appliance information, service history, assessment results, and more—in one easily accessible digital record.
One-Click Visit Booking
Effortlessly schedule home visits and service appointments right from the app, saving you time and hassle.
Home Maintenance Task Management
Stay organized and proactive with clear reminders and easy tracking of all your home’s preventive maintenance tasks and upcoming projects.
Emergency Service Providers
Quickly connect with trusted emergency providers through the app for immediate support during urgent home issues.
Digital Home Inventory
We build and maintain a detailed digital inventory of your home's appliances and systems—including model numbers, serial numbers, service contact information, and helpful resources like user manuals—so everything you need is organized and easily accessible in one single location.
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Additional Member Benefits
Exclusive perks designed to enhance your homeownership experience, save you money, and bring extra peace of mind.
Preferred Pricing and Service
Enjoy exclusive discounts, priority scheduling, and special offers from our network of trusted service providers, helping you save on every home project.
Home Furnishing Discounts
Access member-only savings on furniture, décor, appliances, and smart-home tech from top home brands—so you can make your home comfortable and stylish for less.
Exclusive, Member-Only Offers
Throughout the year, we curate special negotiated packages on essential home services and upgrades, available exclusively to Rafter members to simplify home care and maximize value.