Let's make it easier to take care of your home
Everything you need to take care of your home,
all with one trusted partner. That's Rafter.
Everything you need to take care of your home, all with one trusted partner. That's Rafter.
Join our community for access to home maintenance tips,
exclusive offers, and updates!
Join our community for access to home maintenance tips, exclusive offers, and updates!
Join our community for access to home maintenance tips, exclusive offers, and updates!
Buying a home is still the American dream, but owning one can be a complicated nightmare!
Most homeowners are exhausted by a never-ending list of to-dos and unexpected problems, with no trusted expertise or technology on their side to navigate and take care of it all.
We think there's a better way.
Our approach
1
Stop problems with your home before they start
An ounce of prevention is worth thousands of dollars of repairs. Just like diet and exercise for our personal health, we help you stay on top of routine maintenance for your unique home to prevent bigger problems down the road.
1
Stop problems with your home before they start
An ounce of prevention is worth thousands of dollars of repairs. Just like diet and exercise for our personal health, we help you stay on top of routine maintenance for your unique home to prevent bigger problems down the road.
1
Stop problems with your home before they start
An ounce of prevention is worth thousands of dollars of repairs. Just like diet and exercise for our personal health, we help you stay on top of routine maintenance for your unique home to prevent bigger problems down the road.
MEMBER BENEFITS
Custom care plans
Custom care plans
Maintenance visits
Maintenance visits
Home health check
Home health check
2
Get projects and repairs done, worry-free
Things inevitably break and to-do lists inevitably grow. Just like your favorite primary care doctor, we are your first call when something comes up, providing you independent guidance and connections to trusted specialists so you are never on your own.
2
Get projects and repairs done, worry-free
Things inevitably break and to-do lists inevitably grow. Just like your favorite primary care doctor, we are your first call when something comes up, providing you independent guidance and connections to trusted specialists so you are never on your own.
2
Get projects and repairs done, worry-free
Things inevitably break and to-do lists inevitably grow. Just like your favorite primary care doctor, we are your first call when something comes up, providing you independent guidance and connections to trusted specialists so you are never on your own.
MEMBER BENEFITS
Dedicated Home Advisor
Dedicated Home Advisor
On-demand handyman
On-demand handyman
Vetted service providers
Vetted service providers
3
Bring owning a home into the 21st century
Move beyond that drawer of papers. We modernize homeownership with technology that simplifies tracking, storing, and accessing all of your home’s information and keeps you ahead of potential issues.
3
Bring owning a home into the 21st century
Move beyond that drawer of papers. We modernize homeownership with technology that simplifies tracking, storing, and accessing all of your home’s information and keeps you ahead of potential issues.
3
Bring owning a home into the 21st century
Move beyond that drawer of papers. We modernize homeownership with technology that simplifies tracking, storing, and accessing all of your home’s information and keeps you ahead of potential issues.
MEMBER BENEFITS
Rafter member app
Rafter member app
Digital home health record
Digital home health record
Preventive technology
Preventive technology
What our members are saying
"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
"We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."
Melissa and Dan
Yorktown members
"They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."
Shula and Nathan
Pleasantville members
"Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."
Brian and Caroline
Chappaqua members
"All I had to do was open the front door and my long list of house issues disappeared. Nothing better than the feeling when checking off to-do items!"
Amy
Millwood member
"Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."
Matt and Arianna
Pleasantville members
"While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."
Charles and Melissa
Mt. Kisco members
Two membership options
Foundations
The perfect complement for any homeowner to take care of their home and have access to trusted expertise, support, and benefits whenever needed.
$600
annually
or
$60
monthly
Dedicated Home Advisor
You’ll have one local, home expert who gets to know you and your home on a long-term basis, providing trusted guidance and advice whenever you need it.
Core preventive maintenance
We’ll take care of critical safety checks (e.g., dryer vent cleaning) and visual assessment of your home and guide you on the rest.
Trusted support, whenever you need it
You’ll have access to trusted support and services (e.g., handyman) that reduce the stress of solving everything on your own.
Growing list of member benefits
You’ll also have access to a growing list of member benefits (e.g., exclusive discounts on major home purchases) that save you time and money.
Foundations
The perfect complement for any homeowner to take care of their home and have access to trusted expertise, support, and benefits whenever needed.
$600
annually
or
$60
monthly
Dedicated Home Advisor
You’ll have one local, home expert who gets to know you and your home on a long-term basis, providing trusted guidance and advice whenever you need it.
Core preventive maintenance
We’ll take care of critical safety checks (e.g., dryer vent cleaning) and visual assessment of your home and guide you on the rest.
Trusted support, whenever you need it
You’ll have access to trusted support and services (e.g., handyman) that reduce the stress of solving everything on your own.
Growing list of member benefits
You’ll also have access to a growing list of member benefits (e.g., exclusive discounts on major home purchases) that save you time and money.
Advanced
The all-in solution for the homeowner who wants comprehensive coverage and priority support to make their homeownership as simple as possible.
$3000
annually
or
$300
monthly
Priority service and support
You’ll get direct, unlimited access to your home advisor and our broader network of independent experts.
All-inclusive preventive maintenance
We’ll define and complete preventive maintenance for your home over multiple visits throughout the year.
Advanced home health assessments
You’ll have deeper coverage with an annual home health check included along with environmental testing (e.g., water, air, thermal).
Premium member benefits and pricing
You’ll have access to discounted rates on in-house services (e.g., handyman) and other exclusive member benefits.
Advanced
The all-in solution for the homeowner who wants comprehensive coverage and priority support to make their homeownership as simple as possible.
$3000
annually
or
$300
monthly
Priority service and support
You’ll get direct, unlimited access to your home advisor and our broader network of independent experts.
All-inclusive preventive maintenance
We’ll define and complete preventive maintenance for your home over multiple visits throughout the year.
Advanced home health assessments
You’ll have deeper coverage with an annual home health check included along with environmental testing (e.g., water, air, thermal).
Premium member benefits and pricing
You’ll have access to discounted rates on in-house services (e.g., handyman) and other exclusive member benefits.
See everything that membership includes
Our promise to our members
1
Service first and always
A shockingly unique promise in the home services space! Our mission is to put you and your home at the center of everything we do.
1
Service first and always
A shockingly unique promise in the home services space! Our mission is to put you and your home at the center of everything we do.
1
Service first and always
A shockingly unique promise in the home services space! Our mission is to put you and your home at the center of everything we do.
2
100% aligned incentives
We will always align our success to your love of being a member. Our guidance will always be independent and never driven by referral fees.
2
100% aligned incentives
We will always align our success to your love of being a member. Our guidance will always be independent and never driven by referral fees.
2
100% aligned incentives
We will always align our success to your love of being a member. Our guidance will always be independent and never driven by referral fees.
3
Overdeliver on value
We know how expensive taking care of your home can be, and we will constantly strive to deliver increasing ROI from your membership.
3
Overdeliver on value
We know how expensive taking care of your home can be, and we will constantly strive to deliver increasing ROI from your membership.
3
Overdeliver on value
We know how expensive taking care of your home can be, and we will constantly strive to deliver increasing ROI from your membership.
4
Upskill and empower
Knowledge is confidence when it comes to homeownership, and it’s our obligation to support you as homeowners for the long run.
4
Upskill and empower
Knowledge is confidence when it comes to homeownership, and it’s our obligation to support you as homeowners for the long run.
4
Upskill and empower
Knowledge is confidence when it comes to homeownership, and it’s our obligation to support you as homeowners for the long run.
FAQs
Where is Rafter available?
We are currently available in Westchester County, NY and growing intentionally within the region. If you’re interested in Rafter coming to your area, email us!
What's the difference between Rafter and websites like Angi or Thumbtack?
Simply put, we’re not a marketplace based on one-time transactions. We align incentives with our members and partner with them over a long period of time based on trust.
Does Rafter work with my existing home services providers?
Yes! Our goal is to complement what’s already working for your home and help fill in the gaps, where needed. If you love your providers, we're excited make your experience with them even better.
Is Rafter licensed?
Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.
Does Rafter support rental properties or secondary homes?
Not right now. Our focus is on helping homeowners take care of their primary residences because we know there's so much we can do to help.
Why is it called a membership?
Our vision is bigger than being another home service or subscription. We want to build something new that gets stronger and more valuable as the community grows.
Where is Rafter available?
We are currently available in Westchester County, NY and growing intentionally within the region. If you’re interested in Rafter coming to your area, email us!
What's the difference between Rafter and websites like Angi or Thumbtack?
Simply put, we’re not a marketplace based on one-time transactions. We align incentives with our members and partner with them over a long period of time based on trust.
Does Rafter work with my existing home services providers?
Yes! Our goal is to complement what’s already working for your home and help fill in the gaps, where needed. If you love your providers, we're excited make your experience with them even better.
Is Rafter licensed?
Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.
Does Rafter support rental properties or secondary homes?
Not right now. Our focus is on helping homeowners take care of their primary residences because we know there's so much we can do to help.
Why is it called a membership?
Our vision is bigger than being another home service or subscription. We want to build something new that gets stronger and more valuable as the community grows.
Where is Rafter available?
We are currently available in Westchester County, NY and growing intentionally within the region. If you’re interested in Rafter coming to your area, email us!
What's the difference between Rafter and websites like Angi or Thumbtack?
Simply put, we’re not a marketplace based on one-time transactions. We align incentives with our members and partner with them over a long period of time based on trust.
Does Rafter work with my existing home services providers?
Yes! Our goal is to complement what’s already working for your home and help fill in the gaps, where needed. If you love your providers, we're excited make your experience with them even better.
Is Rafter licensed?
Yes, Rafter holds a Westchester County Home Improvement License (Lic: WC-37874-H24) and is fully insured.
Does Rafter support rental properties or secondary homes?
Not right now. Our focus is on helping homeowners take care of their primary residences because we know there's so much we can do to help.
Why is it called a membership?
Our vision is bigger than being another home service or subscription. We want to build something new that gets stronger and more valuable as the community grows.
Still have questions? We'd love to chat!
© 2024 Five Tree Orchard, Inc. All rights reserved.
License: WC-37874-H24
© 2024 Five Tree Orchard, Inc. All rights reserved.
License: WC-37874-H24
© 2024 Five Tree Orchard, Inc. All rights reserved.
License: WC-37874-H24