Welcome to homeownership,
better.

Welcome to homeownership
,
better.

Owning a home should be the American dream, not a complicated nightmare. We're on a mission to change that.
Owning a home should be the American dream, not a complicated nightmare. We're on a mission to change that.
  • "All I had to do was open the front door and my long list of house issues diminished!"

    Millwood member

  • "The experience felt far different. From the start, there was a built-in feeling of trust, which I do not have with most companies."

    Mt. Kisco member

  • "The Rafter team helped to alleviate my anxiety, because I know they're on top of the things that need to get done."

    Pleasantville member

  • "Rafter saved us money on an estimate by evaluating the proposal and countering with a more sensible approach."

    Chappaqua member

Imagine owning a home where you have…

Imagine owning a home where you have…

Imagine owning a home where you have…

A go-to, trusted partner for everything related to your home

A go-to, trusted partner for everything related to your home

A go-to, trusted partner for everything related to your home

A tailored project plan focused on proactively taking care of your home

A tailored project plan focused on proactively taking care of your home

A tailored project plan focused on proactively taking care of your home

One app to store, access, and manage all of your home's info

One app to store, access, and manage all of your home's info

One app to store, access, and manage all of your home's info

Confidence that you and your home are prepared in case of emergency

Confidence that you and your home are prepared in case of emergency

Confidence that you and your home are prepared in case of emergency

An annual assessment of your home by a licensed home inspector

An annual assessment of your home by a licensed home inspector

An annual assessment of your home by a licensed home inspector

Access to reliable, independently recommended service providers

Access to reliable, independently recommended service providers

Access to reliable, independently recommended service providers

Rafter is primary care for your home

Rafter is primary care for your home

Rafter is primary care for your home

We are your trusted partner through every stage of the homeownership journey

We are your trusted partner through every stage of the homeownership journey

1

1

1

Prevent

We prevent problems before they occur by taking care of recommended maintenance for your unique home

We prevent problems before they occur by taking care of recommended maintenance for your unique home

2

2

2

Resolve

We help resolve issues and tackle projects, so you always have the support you need to get things done

We help resolve issues and tackle projects when they come up, so you always have the support you need

We help resolve issues and tackle projects, so you always have the support you need to get things done

3

3

3

Simplify

We provide technology to simplify owning your home and make your life easier

We provide technology to simplify owning your home and make your life easier

Membership has its
benefits

Membership has its
benefits

Membership has its
benefits

Thoughtful features and services designed to make owning a home easier

Thoughtful features and services designed to make owning a home easier

Dedicated Home Advisor
One consistent advisor and home expert that gets to know your home and is available to answer any questions or concerns you have along the way
Dedicated Home Advisor
One consistent advisor and home expert that gets to know your home and is available to answer any questions or concerns you have along the way
Dedicated Home Advisor
One consistent advisor and home expert that gets to know your home and is available to answer any questions or concerns you have along the way
Rafter App
A digital home for your home - access and store all of your home’s information and service records in one place
Rafter App
A digital home for your home - access and store all of your home’s information and service records in one place
Rafter App
A digital home for your home - access and store all of your home’s information and service records in one place
Annual Home Health Check
A yearly assessment of your home by a licensed home inspector to identify any underlying issues that need to be addressed
Annual Home Health Check
A yearly assessment of your home by a licensed home inspector to identify any underlying issues that need to be addressed
Annual Home Health Check
A yearly assessment of your home by a licensed home inspector to identify any underlying issues that need to be addressed
Customized Care Plan
A prioritized and tailored game plan for your home covering all of the projects needed to take care of it over the next year and beyond
Customized Care Plan
A prioritized and tailored game plan for your home covering all of the projects needed to take care of it over the next year and beyond
Customized Care Plan
A prioritized and tailored game plan for your home covering all of the projects needed to take care of it over the next year and beyond
Preventive Maintenance Visits
Service appointments scheduled around your availability to tackle core preventive maintenance for your home, e.g., replacing your air filters
Preventive Maintenance Visits
Service appointments scheduled around your availability to tackle core preventive maintenance for your home, e.g., replacing your air filters
Preventive Maintenance Visits
Service appointments scheduled around your availability to tackle core preventive maintenance for your home, e.g., replacing your air filters
And Much More
Access to a growing list of benefits (e.g., member-only handyman pricing) that make membership even more valuable.
And Much More
Access to a growing list of benefits (e.g., member-only handyman pricing) that make membership even more valuable.
And Much More
Access to a growing list of benefits (e.g., member-only handyman pricing) that make membership even more valuable.

Want to see everything that's included?

Want to see everything that's included?

Want to see everything that's included?

A membership that more than pays for itself

A membership that more than pays for itself

A membership that more than pays for itself

$10,000+

$10,000+

$10,000+

Unexpected costs avoided from major appliance repairs or catastrophic home system failures

Unexpected costs avoided from major appliance repairs or catastrophic home system failures

Unexpected costs avoided from major appliance repairs or catastrophic home system failures

1-3%

1-3%

1-3%

Annual increase in home value from completing and documenting preventive maintenance (according to NAR)

Annual increase in home value from completing and documenting preventive maintenance (according to NAR)

50+

50+

50+

Hours saved per year compared to tackling maintenance and repairs without support or guidance

Hours saved per year compared to tackling maintenance and repairs without support or guidance

Hours saved per year compared to tackling maintenance and repairs without support or guidance

2-3X

2-3X

2-3X

Cost savings from membership compared to purchasing services separately on your own

Cost savings from membership compared to purchasing services separately on your own

Cost savings from membership compared to purchasing services separately on your own

We're focused on meeting all of your needs

Our goal:
save you
money, time, and stress

We're focused on meeting all of your needs

What we need as homeowners

What we need as homeowners

What we need as homeowners

Angi /
Thumbtack

Angi /
Thumbtack

Angi /
Thumbtack

Home Warranties

Home Warranties

Home Warranties

Focused on preventive measured to protect your home

Focused on preventive measured to protect your home

Focused on preventive measured to protect your home

On-demand, trusted expertise whenever you need it

On-demand, trusted expertise whenever you need it

On-demand, trusted expertise whenever you need it

Easy-to-use app with all of your home's data in one place

Easy-to-use app with all of your home's data in one place

Easy-to-use app with all of your home's data in one place

Incentives aligned with yours (e.g., no referral or finders fees)

Incentives aligned with yours (e.g., no referral or finders fees)

Incentives aligned with yours (e.g., no referral or finders fees)

Exceptional service focused on making your life easier

Exceptional service focused on making your life easier

Exceptional service focused on making your life easier

Detailed care plan customized to your home

Detailed care plan customized to your home

Detailed care plan customized to your home

Real examples of member impact

Real examples of
member impact

Saving a member over $1000 on an estimate

Diagnosing an urgent, late night electrical issue

Connecting a member to a vetted service provider

Saving a member over $1000 on an estimate

Diagnosing an urgent, late night electrical issue

Connecting a member to a vetted service provider

Saving a member over $1000 on an estimate

Diagnosing an urgent, late night electrical issue

Connecting a member to a vetted service provider

What our members are saying

  • Chappaqua member

    "It's been great! We find the Rafter app to be really useful and informative and the quarterly check-in's give us confidence that we are on top of keeping our home healthy."

  • Mt. Kisco member

    "While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."

  • Pleasantville member

    "They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."

  • Pleasantville member

    "Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."

  • Chappaqua member

    "Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."

  • Millwood member

    "Rafter have been helping me by answering my infinite questions, making me feel much safer in my home, and somehow tackling my overwhelming projects with ease."

  • Pleasantville member

    "There are house maintenance tasks that hang over my head, giving me anxiety - the Rafter team helped to alleviate that, knowing they're on top of the things that need to get done."

  • Yorktown member

    "The home health check felt like we were taking care of our home. The experience was easy and we felt the professionalism from the Rafter team."

  • Pleasantville member

    "They're super thorough - they spent time truly documenting our whole house and created a thoughtful and personalized plan based on our needs and followed up on items as needed."

  • Yorktown member

    "We know our little house needs a lot of work but it feels more manageable when more eyes are on the clear safety and health issues rather than just aesthetic fun projects."

  • Chappaqua member

    "Rafter takes a more holistic view of our home and is able to help us decide which projects to lump together and how to prioritize projects correctly."

  • Pleasantville member

    "Rafter has earned our trust. As an example, they fixed our sump pump pipe when it was leaking in our basement without us noticing it was an issue."

  • Mt. Kisco member

    "While there are other sites with reviews, I know how easily they are faked and gamed - it's great to have a partner where there's no incentive to fake a review or experience."

  • Millwood member

    "Rafter have been helping me by answering my infinite questions, making me feel much safer in my home, and somehow tackling my overwhelming projects with ease."

  • Mt. Kisco member

    "Rafter is a trusted advisor, and our care plan dashboard is really useful to help plan next steps for our home while keeping a record of the work done to date."

  • Yorktown member

    "The home health check felt like we were taking care of our home. The experience was easy and we felt the professionalism from the Rafter team."

  • Pleasantville member

    "I know Rafter is genuinely looking to help their clients and having a personal relationship with people who are servicing your home changes the experience dramatically for the better. "

  • Chappaqua member

    "It's been great! We find the Rafter app to be really useful and informative and the quarterly check-in's give us confidence that we are on top of keeping our home healthy."

Membership options to match your needs

Annual

Monthly

Foundations

$500

with annual commitment

Membership includes:

Dedicated home advisor

Unlimited virtual consultations

Annual home safety check

Customized care plan

Rafter app

Service provider directory

Digital home health record

My Home 101 session

Member-only pricing for home health check, handy person support, and parts

Essentials

$1500

with annual commitment

Everything in Foundations, plus:

2 preventive maintenance visits (~3 hours each)

Annual home health check included

Access to Rafter independent expert network

Preferred pricing for handy person support and parts

Advanced

$2000

with annual commitment

Everything in Essentials, plus:

4 total preventive maintenance visits (~3 hours each)

Expanded preventive maintenance coverage

Preventive maintenance parts included

Multiple Rafter app accounts

Annual

Monthly

Foundations

$500

with annual commitment

Membership includes:

Dedicated home advisor

Unlimited virtual consultations

Annual home safety check

Customized care plan

Rafter app

Service provider directory

Digital home health record

My Home 101 session

Member-only pricing for home health check, handy person support, and parts

Essentials

$1500

with annual commitment

Everything in Foundations, plus:

2 preventive maintenance visits (~3 hours each)

Annual home health check included

Access to Rafter independent expert network

Preferred pricing for handy person support and parts

Advanced

$2000

with annual commitment

Everything in Essentials, plus:

4 total preventive maintenance visits (~3 hours each)

Expanded preventive maintenance coverage

Preventive maintenance parts included

Multiple Rafter app accounts

Annual

Monthly

Foundations

$500

with annual commitment

Membership includes:

Dedicated home advisor

Unlimited virtual consultations

Annual home safety check

Customized care plan

Rafter app

Service provider directory

Digital home health record

My Home 101 session

Member-only pricing for home health check, handy person support, and parts

Essentials

$1500

with annual commitment

Everything in Foundations, plus:

2 preventive maintenance visits (~3 hours each)

Annual home health check included

Access to Rafter independent expert network

Preferred pricing for handy person support and parts

Advanced

$2000

with annual commitment

Everything in Essentials, plus:

4 total preventive maintenance visits (~3 hours each)

Expanded preventive maintenance coverage

Preventive maintenance parts included

Multiple Rafter app accounts

Unsure about the right tier for you? Let's talk!

Unsure about the right tier for you? Let's talk!

Unsure about the right tier for you? Let's talk!

FAQs

FAQs

Where is Rafter available?

What's the difference between Rafter and websites like Angi or Thumbtack?

Does Rafter work with my existing home services providers?

Is Rafter licensed?

Does Rafter support rental properties or secondary homes?

Why is it called a membership?

Where is Rafter available?

What's the difference between Rafter and websites like Angi or Thumbtack?

Does Rafter work with my existing home services providers?

Is Rafter licensed?

Does Rafter support rental properties or secondary homes?

Why is it called a membership?

Where is Rafter available?

What's the difference between Rafter and websites like Angi or Thumbtack?

Does Rafter work with my existing home services providers?

Is Rafter licensed?

Does Rafter support rental properties or secondary homes?

Why is it called a membership?

Still have questions? Let's chat!